Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
Preparedness Shop offers various kind of Payment Methods as shown below :-
1. Credit Card
Via MOLpay (Visa or Mastercard / Internet Banking) (Please choose only one method,removed unwanted option)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Public Bank Bhd
Bank Account : 3143550436
Account Name : Tecsen Technologies Sdn Bhd
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] Or Whatapps copy of transaction receipt to +60 16 8862533
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR (Malaysia Ringgit).
Q. What is your delivery Methods?
Q. How long does the delivery usually takes?
Delivery usually will takes about 7 to 21 days
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.
Any Question? Please contact us!
We will reply to your inquiries during working hours
Monday to Friday
8.30am to 5.00pm
Email: [email protected]
Lazada Store: Preparedness Shop